Welcome to ULI
Utility Lines, Inc. is located on the outskirts of the beautiful city of Charlotte, North Carolina . It was incorporated in 1990 to bring technically oriented product representation to the Electric Utility industry. We fill the need for Sales Representatives who understand both the products and the processes within Power Supply. Utility Lines personnel conceptualize electric power products in their applications and work closely with their customers during all stages of the procurement process. We are very proud of the Customer Service Culture we have established throughout our organization. We consistently take service to a higher level and our added value is the foundation on which we continue to build relationships and grow our business.
Utility Lines covers North Carolina, South Carolina, Virginia, Maryland, Delaware, District of Columbia, Pennsylvania, New Jersey, West Virginia and Florida. Customers include rural cooperatives, investor-owned utilities, municipals, distributors, consultants, contractors, and select OEM accounts In keeping with our “hands-on” approach to marketing, Outside Sales personnel participate in field demonstrations and follow-up training, and they teach in Linemen Training Schools. Our company policy is to strategically locate personnel where they can efficiently serve their markets, support their customers, and develop valuable customer relationships on both a personal and professional level. As a result of these relationships, Utility Lines has a strong presence in all coverage areas. The Utility Lines office, located 15 miles north of Charlotte in Davidson, North Carolina, is equipped to meet the technological needs of today’s marketplace. Dedicated redundant high-speed Internet connections ensure our team has immediate Internet and e-mail access. Specialized software carefully tracks orders at the line item level, providing strategic product information for successful bidding. A digital phone / voice mail system and multiple fax lines provide additional communication options.
We believe our first responsibility is equally to our principals, who rely on us to sell their products, and to our customers, who use the products and services that we sell. In all phases of our day-to-day operations, we must meet the needs of each individual principal and customer, maximizing their efficiency and minimizing their costs involved in doing business. We have a responsibility to our customers to supply quality products for their needs. We have a responsibility to our principals to represent only quality products as by association, inferior products will tarnish the reputation of all the products we represent. Customers’ orders must be serviced promptly and accurately. Our principals and customers must have an opportunity to make a fair profit. We are responsible to the individuals with whom we deal on a daily basis. These are the individuals who are employed by our principals and our customers. We must respect them, appreciate them, recognize their merit, value their time, and support their efforts to the very best of our ability. They must feel free to make suggestions, requests, and complaints. Our actions must enhance their individual job performances. We are responsible to our employees. Everyone must be considered as an individual and cared about as a person. We must respect their dignity and recognize their merit. They must have a sense of security in their jobs and in the company’s longevity. They must not be subjected to workplace harassment of any kind. Compensation must be fair and adequate, and working conditions clean, orderly, safe, and basically pleasing to the senses. Equipment and processes must be reliable and supportive of employees’ efforts to meet job requirements. Employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development, and advancement for those qualified. We must provide competent management, and their actions must be just, ethical, and representative of the company’s values. We are responsible to the communities in which we live and work and to the world community as well. We must be good citizens – support good works and charities, obey all laws, and bear our fair share of taxes. We must encourage civic improvements and better health and education. We must maintain in good order the property we are privileged to use, protecting the environment and natural resources. Our final responsibility is to the company stockholders and stakeholders. The business must make a sound profit. We must experiment with new ideas. Research must be carried on, innovative programs developed and mistakes paid for. New equipment must be purchased, new facilities provided and new products and services launched. Reserves must be created to provide for adverse times. We must consistently attract new principals and new product lines. We must hire and retain committed employees. When we operate according to these principles, the needs of both the stockholders and stakeholders will be met.